Refund Policy

Subject to these terms, we offer refunds on the purchase of goods but not on the provision of services. 

Customized items are non refundable

To complete your return, we require a receipt or proof of purchase and requests must be submitted no later than 10 calendar days after delivery. While every attempt will be made for a quick resolution AtkisonArts and it's affiliates are not liable for lost, damaged or stolen goods upon delivery.

Standard item returns must include proof of purchase and in its original packaging.

Please email [email protected] for a returns address and any other questions or concerns regarding this policy

Where items have been made or personalised for you, they are non-refundable.Please be sure to confirm all items prior to purchasing.

If you need to return an item, send us an email at our contact email address on this website and we will provide you with the address to return your items. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund and will process your refund within seven business days after the returned item is confirmed to be in reasonable condition.

When you are returning items, you should consider using a trackable shipping service or purchasing shipping insurance. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, other than for a faulty item, the cost of return shipping will be deducted from your refund